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Touch and Travel

Germany

General

Touch and Travel was a way to pay German public transport using your smart phone. Touch and Travel started in 2008 in Berlin and Potsdam. Later it could be used throughout Germany. Touch and Travel ended on 30 November 2016.

In December 2013 Touch and Travel had 50,000 registered users.

In most areas multiple single fares on one day were capped to the fare of a dayticket.

Usage

Before a traveller could use Touch and Travel, he downloaded an app on his smart phone and became a registered user. The traveller touched in with a smart phone at the beginning of the journey and touched out at the end of the journey. Payment of the journeys was through direct debit after a month or after reaching 100 euros worth of travel.

process flow Touch and Travel ©

There were four ways of touching in or out using a smart phone:

  1. use near field communication (NFC) at contact point
  2. scan two-dimensional barcode at contact point
  3. enter unique number of contact point in app
  4. use location of smart phone

Equipment

There were various forms of touchpoints. At bus stops a touchpoint was usually only a small sticker.

Area of transport

Touch and Travel could be used in:

  • all long-distance trains (ICE, IC/EC, CNL/EN) in Germany
  • regional trains, trams, metros and buses in several areas in Germany
  • international trains (ICE, IC/EC, CNL) to/from Denmark, The Netherlands, Belgium, Italy, Switzerland and Austria. The journey had to start or end in Germany.

Period Area / route Mode Remarks
February 2008 - August 2008 route Berlin - Hannover ICE trains test with 200 users
Berlin part of S-bahn
Potsdam City transport
December 2008 - ? route Berlin - Hannover ICE trains test with 500 users
Berlin S-bahn and U-bahn
Potsdam City transport
... ... ... ...
December 2011 - now Rhein-Main-Verkehrsverbund (RMV) all modes Frankfurt am Main only
regional trains  
December 2012 - now Rhein-Main-Verkehrsverbund (RMV) all modes  
March 2013 - now Allgäu, Oberfranken and Ostbayern regional trains  
June 2013 - now Verkehrsverbund Rhein-Neckar (VRN) buses, trams, regional trains and S-bahn  
Verkehrsverbund Neckar-Alb-Donau (Naldo) regional trains  
Verkehrsverbund Berlin-Brandenburg (VBB) all modes now also Berlin zone C
Heilbronner Verkehrsverbund (HNV) regional trains and S-bahn  
KreisVerkehr Schwäbisch Hall (KVSH) regional trains and S-bahn  
October 2013 - now route Frankfurt - Brussels (Belgium) IC and ICE trains  
route Berlin - Copenhagen/Aarhus (Denmark)
route Munich - Verona/Bolagna/Venice (Italy)
December 2013 - now Donau-Iller-Nachverkehrsverbund (DING) regional trains and S-bahn  
Verkehrsverbund Berlin-Brandenburg (VBB) all modes now also outside the Berlin zones A, B and C
June 2014 - now Verkehrsverbund Neckar-Alb-Donau (Naldo) buses  
Ingolstädter Verkehrsgesellschaft (INVG) buses  
Rhein-Nahe Nahverkehrsverbund (RNN) buses and regional trains  
July 2014 - now Ostalbkreis regional trains  
August 2014 - now Karlsruher Verkehrsverbund (KVV) trams  
Filsland Mobilitätsverbund (FMV) buses and regional trains  
October 2014 - now Regio Verkehrsverbundes Lörrach (RVL) buses and regional trains  
Tarifverbundes Ortenau (TGO) buses and regional trains  
November 2014 - now Karlsruher Verkehrsverbund (KVV) buses  
KreisVerkehr Schwäbisch-Hall (KVSH) buses  
Donau-Iller-Nachverkehrsverbund (DING) buses and trams  
Waldshuter Tarifverbund (WTV) buses and regional trains  

From November 2013 untill January 2014 Arriva, a subsidiary of German company Deutsche Bahn, tested Touch and Travel in the North of the Netherlands.